Before any Sweeps Coin winnings can be paid out, Spinfinite reviews your account and checks your identity. Unverified accounts are normally held. This guide explains what to prepare and how to avoid delays.
Why verification is required
Identity checks help the operator to:
- Confirm you meet the minimum age of 18.
- Check that you live in an eligible region.
- Prevent fraud and duplicate accounts.
- Make sure prizes reach the right person.
When to verify
Complete verification before your first redemption request. If you wait until you have a redeemable balance, review time is added to your wait.
Documents you may need
Photo ID: - Passport - Driving licence - National ID card
Proof of address (usually recent): - Utility bill - Bank statement
Payment details: - Proof that the bank account or e-wallet for payouts is in your name.
The exact list is set by the operator’s verification process.
Real name from the start
Register with your real name. If your account name does not match your ID and payout method, redemption is likely to be refused.
Photo tips
- Use a flat, plain surface.
- Good light, no glare.
- All four corners visible.
- Sharp, readable text.
- No cropping or editing.
Location checks
Verification also confirms where you live. Spinfinite is aimed at the US, and UK access may be restricted. If your address is in an excluded region, verification may fail regardless of your documents.
Protect your documents
- Upload documents only through the official site.
- Never send ID by email to unknown addresses or through social media.
- Ignore anyone offering to speed up verification for a fee.
- Check that you are on the official domain before uploading anything.
Data protection
The operator is Mamba Limited, incorporated in the Isle of Man, according to the official website. Read the privacy policy to understand how your data is stored and used.
If verification is rejected
Read the reason carefully. Usually you need a clearer photo, a newer proof of address or a different document. Contact support if the reason is unclear.
Keep your own copies
Store the photos you uploaded in a private, password-protected folder with the date, in case support asks again.
What happens after approval
Once your identity is verified, later redemptions are usually processed more smoothly. You may still be asked for new documents if you change address or payout method, or if a redemption is unusually large. Respond promptly to keep things moving.
Verification and eligibility
Passing verification does not override eligibility rules. If your country is not eligible, redemptions may still be refused even with perfect documents. Check eligibility before investing time in verification.
Common mistakes
The most common mistakes are registering with a nickname, using a bank account in someone else’s name and uploading blurry or cropped photos. Avoiding these three issues prevents most verification delays.
Learn more
Verification, redemption and safety notes are collected on spinfiniteuk.co.
Final word
Verify early, use your real name and upload documents only through the official site. 18 only.