UK casinos must verify your age and identity before you can deposit or play. Moon Games describes typical checks: photo ID, proof of address and a name that matches your payment method. This guide explains what to prepare and how to get approved quickly.
Why verification is required
UK Gambling Commission rules require licensed operators to:
- Verify age before any gambling.
- Confirm identity and address.
- Prevent fraud and money laundering.
- Protect vulnerable players.
Verification is a legal requirement, not a sign of suspicion.
Automatic checks
Many UK casinos first run automatic checks using your name, date of birth and address against credit reference and identity databases. If these succeed, you may not need to upload documents at sign up. If they fail, documents are requested.
Documents you may need
Photo ID: - Passport - Driving licence - National ID card
Proof of address (usually within three months): - Utility bill - Bank statement - Council tax bill
Payment method proof: - Photo of your debit card with middle digits covered - Screenshot of your e-wallet showing your name
Source of funds
For larger amounts, UK operators may ask for evidence of where your money comes from, such as payslips, bank statements or savings records. This helps prevent harm and financial crime.
Photo tips
- Use a flat, plain surface.
- Good light, no glare.
- All four corners visible.
- Sharp, readable text.
- No cropping or editing.
- Cover middle card digits and the CVV.
Matching details
Your account name and address must match your documents and payment method. Register with real details from the start.
Common rejection reasons
- Expired ID.
- Old proof of address.
- Name or address mismatch.
- Screenshots instead of photos.
- Blurred or cropped images.
Protect your documents
Moon Games has no verified licence yet. Before uploading anything, confirm the UKGC licence on the public register. Upload only through your account on the official site. Never send documents by email to unknown addresses or through social media.
After approval
Once verified, future withdrawals are usually quicker. You may be asked for updated documents if you move or change payment methods.
Keep your own copies
Store copies of what you uploaded in a secure folder with the submission date, in case support asks again.
GAMSTOP
If you are self-excluded with GAMSTOP, a UK licensed casino’s checks should stop you from opening an account.
Verification and bonuses
Verification does not unlock bonus funds. If you are clearing a bonus, wagering still applies. Completing verification early means any withdrawal can be processed quickly once conditions are met.
Updating your details
If you move house or change your bank, update your account details and be ready to provide new documents. Keeping your profile current prevents delays when you next withdraw.
Learn more
Registration, verification and payment notes are collected on moongamesuk.co.
Final word
Prepare clear documents, keep details consistent and verify through the official site only. 18 only.